Delivery & Service Fee

Delivery Fee

GuangZhou to Malaysia Normal Goods (West Malaysia)

Weight
1-5kgEvery 1kgRM27.50/1kg
6-10kgEvery 1kgRM25.60/1kg
11kg & AboveEvery 1kgRM25.00/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration5 - 7 Working Days
Description*All prices include taxes, additional fee for any import tax is not necessary.

**Shipment of epidemic prevention supplies through air shipping are currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum of compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

*Minimum charges per Delivery Order - RM25.00/1kg
*After Delivery Order submitted, goods will be arranged to load into the container.

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

GuangZhou to Malaysia Sensitive Goods (West Malaysia)

Weight
1-5kgEvery 1kgRM28.00/1kg
6-10kgEvery 1kgRM26.40/1kg
11kg & AboveEvery 1kgRM26.20/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration5 - 7 Working Days
Description*All prices include taxes, additional fee for any import tax is not necessary.

**Shipment of epidemic prevention supplies through air shipping are currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum of compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

*Minimum charges per Delivery Order - RM25.00/1kg
*After Delivery Order submitted, goods will be arranged to load into the container.

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

GuangZhou to Malaysia Normal Goods (East Malaysia - Sabah)

Weight
1-2kgEvery 1kgRM38.50/1kg
3-5kgEvery 1kgRM36.00/1kg
6-10kgEvery 1kgRM35.00/1kg
11kg & AboveEvery 1kgRM32.00/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration14 - 22 Working Days
Description*All prices include taxes, additional fee for any import tax is not necessary.

**Shipment of epidemic prevention supplies through air shipping is currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

GuangZhou to Malaysia Sensitive Goods (East Malaysia - Sabah)

Weight
1-2kgEvery 1kgRM39.50/1kg
3-5kgEvery 1kgRM38.50/1kg
6-10kgEvery 1kgRM38.00/1kg
11kg & AboveEvery 1kgRM38.00/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration14 - 22 Working Days
Description*If Single package exceed 25kg , or total weight exceed 100kg , please select "Taxed" package , to avoid unnecessary duties charges

**Shipment of epidemic prevention supplies through air shipping are currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum of compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

Add-on Service Fee (optional)

Check Parcel

1pieces & AboveEvery 1piecesRM5.00/1pieces
Description*Check Parcel - RM5 / 1 parcel

Take parcel photo

1piece & AboveEvery 1pieceRM1.00/1piece
Description*Take parcel photo - RM1/1 photo

**For specific parcel, kindly add the tracking number in order comment when submit delivery order

Wooden crates

No Fixed Fee
Description*Kindly contact us for more details about wooden crates charges

China parcel delivery service

No Fixed Fee
Description*Kindly contact us for more details about pick-up service charges

Modification fee

1times & AboveEvery 1timesRM3.00/1times
Description*Modification fee - RM3 / 1 times

Fragile label

1carton & AboveEvery 1cartonRM3.00/1carton
Description*Fragile sticker label - RM3

Unpacking service

1pieces & AboveEvery 1piecesRM1.00/1pieces
Description*Unpacking service - RM5 / 1 Waybill

Deliver upstairs service (Contact us for pricing)

No Fixed Fee

Sack

1pieces & AboveEvery 1piecesRM3.00/1pieces

Bubble wrapping

1Meter & AboveEvery 1MeterRM5.00/1Meter

Overweight per Parcel(West N/S) 40-120 kg

1pieces & AboveEvery 1piecesRM51.60/1pieces

Extension fee (West N/S) One side length ≥150cm

1pieces & AboveEvery 1piecesRM75.00/1pieces

Multiple package shipment

Extension fee (East Malaysia) Either side length ≥150cm

No Fixed Fee

Overweight per Parcel(West N/S) 121-160kg

1pieces & AboveEvery 1piecesRM103.23/1pieces

Overweight per Parcel(West N/S) 161kg and above

No Fixed Fee

Overweight(East N) 25kg or above

1pieces & AboveEvery 1piecesRM116.13/1pieces

Overweight(East S) 50kg or above

No Fixed Fee

Box

1box & AboveEvery 1boxRM15.00/1box

Additional Charges

No Fixed Fee

Discount

No Fixed Fee

PE stretch film

1Meter & AboveEvery 1MeterRM4.00/1Meter

Other Fee(s)

Warehouse Storage

Total Storage Days
1 - 30 DaysFree of Charge
31Days & AboveEvery 1DaysRM1.00/1Days
Round Up Unit1Days

Buy For Me Charges

Total Buy For Me Product Price + Total Domestic Shipping Fee
RM0.1 & AboveTotal Buy For Me Product Price + Total Domestic Shipping Fee's 0%
Round Up UnitRM0.1
Description*Every purchase, 3% administration fee applied to the product price (will be charged later, during Delivery Order).

Guangzhou to Malaysia (Small parcel) Normal Goods/Sensitive Goods (West Malaysia)

Weight
3-14kgFirst 3kgRM21.90/3kg
Continue 1kgRM5.50/1kg
15kg & AboveFirst 15kgRM78.50/15kg
Continue 1kgRM4.20/1kg
Volumetric CalculationExtra 3-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration14 - 22 Working Days
DescriptionCharges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Formula of Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM100
(The maximum compensation is equal to RM100 X 3 = RM300).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

**Disclaimers**
*If the parcel total CBM is greater than or equal to 0.5m³, our firm will have the rights to change the freight charges based on m³ calculation.

*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below

*【Food】 Notice of storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***

Guangzhou to Malaysia (Small parcel) Normal Goods/Sensitive Goods (East Malaysia - Sabah)

Weight
3-14kgFirst 3kgRM30.00/3kg
Continue 1kgRM6.70/1kg
15kg & AboveFirst 15kgRM99.00/15kg
Continue 1kgRM6.40/1kg
Volumetric CalculationExtra 3-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration30 - 45 Working Days
Description*Covers the whole SABAH state.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Formula of Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM100
(The maximum compensation is equal to RM100 X 3 = RM300).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

**Disclaimers**
*If the parcel total CBM is greater than or equal to 0.5m³, our firm will have the rights to change the freight charges based on m³ calculation.

*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below

*【Food】 Notice of storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***

Guangzhou to Malaysia (Small parcel) Normal Goods/Sensitive Goods (East Malaysia - Sarawak)

Weight
3-14kgFirst 3kgRM30.00/3kg
Continue 1kgRM6.70/1kg
15kg & AboveFirst 15kgRM99.00/15kg
Continue 1kgRM6.40/1kg
Volumetric CalculationExtra 3-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration30 - 45 Working Days
Description*Covers the whole SARAWAK state.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Formula of Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM100
(The maximum compensation is equal to RM100 X 3 = RM300).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

**Disclaimers**
*If the parcel total CBM is greater than or equal to 0.5m³, our firm will have the rights to change the freight charges based on m³ calculation.

*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below

*【Food】 Notice of storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***

Guangzhou to Malaysia - Big Parcel Normal Goods (West Malaysia)

M3
0.300-1.9m3First 0.300m3RM138.00/0.300m3
Continue 0.01m3RM4.60/0.01m3
1.91-9.9m3Every 0.01m3RM4.50/0.01m3
9.91m3 & AboveEvery 0.01m3RM4.40/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration14 - 22 Working Days
Description*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**The price listed above, does not include parcel delivery for places listed below;**
1. KUALA ROMPIN, PAHANG
2. MERSING, JOHOR
3. ENDAU, JOHOR
4. PENGERRANG, JOHOR
5. DESARU, JOHOR
6. BUKIT BATU, JOHOR
7. PADANG BESAR, PERLIS
8. PULAU KETAM, SELANGOR
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

Guangzhou to Malaysia - Big Parcel Sensitive Goods (West Malaysia)

M3
0.300-1.9m3First 0.300m3RM153.00/0.300m3
Continue 0.01m3RM5.10/0.01m3
1.91-9.9m3Every 0.01m3RM5.00/0.01m3
9.91m3 & AboveEvery 0.01m3RM4.90/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration14 - 22 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**The price listed above, does not include parcel delivery for places listed below;**
1. KUALA ROMPIN, PAHANG
2. MERSING, JOHOR
3. ENDAU, JOHOR
4. PENGERRANG, JOHOR
5. DESARU, JOHOR
6. BUKIT BATU, JOHOR
7. PADANG BESAR, PERLIS
8. PULAU KETAM, SELANGOR
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

[West Malaysia-East Coast] Guangzhou to Malaysia Normal Goods (West Malaysia)

M3
0.500-1.9m3First 0.500m3RM255.00/0.500m3
Continue 0.01m3RM5.10/0.01m3
1.91-9.9m3Every 0.01m3RM5.00/0.01m3
9.91m3 & AboveEvery 0.01m3RM4.90/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration14 - 22 Working Days
Description*This selection is only for those East Coast areas: Kelantan, Terengganu, Pahang
*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total amount of the shipping fee = RM220
(The maximum compensation is equal to RM220 X 3 = RM660).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


***PLEASE TAKE NOTE***
**The price listed above, does not include parcel delivery for places listed below;**
1. KUALA ROMPIN, PAHANG
2. MERSING, JOHOR
3. ENDAU, JOHOR
4. PENGERRANG, JOHOR
5. DESARU, JOHOR
6. BUKIT BATU, JOHOR
7. PADANG BESAR, PERLIS
8. PULAU KETAM, SELANGOR
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage.
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

[West Malaysia-East Coast] Guangzhou to Malaysia Sensitive Goods (West Malaysia)

M3
0.500-1.9m3First 0.500m3RM280.00/0.500m3
Continue 0.01m3RM5.60/0.01m3
1.91-9.9m3Every 0.01m3RM5.50/0.01m3
9.91m3 & AboveEvery 0.01m3RM5.40/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration14 - 22 Working Days
Description*This selection is only for those East Coast areas: Kelantan, Terengganu, Pahang
*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.
*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total amount of the shipping fee is RM220
(The maximum compensation is equal to RM220 X 3 = RM660).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


***PLEASE TAKE NOTE***
**The price listed above, does not include parcel delivery for places listed below;**
1. KUALA ROMPIN, PAHANG
2. MERSING, JOHOR
3. ENDAU, JOHOR
4. PENGERRANG, JOHOR
5. DESARU, JOHOR
6. BUKIT BATU, JOHOR
7. PADANG BESAR, PERLIS
8. PULAU KETAM, SELANGOR
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage.
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sabah) GuangZhou - Kota Kinabalu (Sabah) Normal Goods (East Malaysia - Sabah)

M3
0.3-0.9m3First 0.3m3RM165.00/0.3m3
Continue 0.01m3RM5.50/0.01m3
0.91m3 & AboveFirst 1m3RM550.00/1m3
Continue 0.01m3RM5.50/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Delivery service to LAYANG-LAYANG, SABAH is not available.**
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sabah) GuangZhou - Kota Kinabalu (Sabah) Sensitive Goods (East Malaysia - Sabah)

M3
0.3-0.9m3First 0.3m3RM177.00/0.3m3
Continue 0.01m3RM5.90/0.01m3
0.91m3 & AboveFirst 1m3RM590.00/1m3
Continue 0.01m3RM5.90/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Delivery service to LAYANG-LAYANG, SABAH is not available.**
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sabah) GuangZhou - Kota Kinabalu Outskirt Normal Goods (East Malaysia - Sabah)

M3
0.5-0.9m3First 0.5m3RM330.00/0.5m3
Continue 0.01m3RM6.60/0.01m3
0.91m3 & AboveFirst 1m3RM660.00/1m3
Continue 0.01m3RM6.60/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Other areas (Outside KOTA KINABALU):**
1. TUARAN
2. PAPAR
3. BEAUFORT
4. KENINGAU
5. KOTA MARUDU
6. LABUAN
7. SANDAKAN
8. TAWAU
9. LAHAD DATU
10. SEMPORNA
11. KUNAK
12. TAMBUNAN
13. KOTA BULUD
14. KUDAT
15. KUALA PENYU
16. RANAU
17. TENOM
**Delivery service to LAYANG-LAYANG, SABAH is not available.**
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sabah) GuangZhou - Kota Kinabalu Outskirt Sensitive Goods (East Malaysia - Sabah)

M3
0.5-0.9m3First 0.5m3RM355.00/0.5m3
Continue 0.01m3RM7.10/0.01m3
0.91m3 & AboveFirst 1m3RM710.00/1m3
Continue 0.01m3RM7.10/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden-frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Other areas (Outside KOTA KINABALU):**
1. TUARAN
2. PAPAR
3. BEAUFORT
4. KENINGAU
5. KOTA MARUDU
6. LABUAN
7. SANDAKAN
8. TAWAU
9. LAHAD DATU
10. SEMPORNA
11. KUNAK
12. TAMBUNAN
13. KOTA BULUD
14. KUDAT
15. KUALA PENYU
16. RANAU
17. TENOM
**Delivery service to LAYANG-LAYANG, SABAH is not available.**
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sabah)Labuan & Semporna-GuangZhou (Big Parcel) Normal Goods (East Malaysia - Sabah)

M3
0.5-0.9m3First 0.5m3RM365.00/0.5m3
Continue 0.1m3RM73.00/0.1m3
1m3 & AboveFirst 1.0m3RM730.00/1.0m3
Continue 0.1m3RM73.00/0.1m3
Round Up Unit0.1m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.
*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sabah)Labuan & Semporna-GuangZhou (Big Parcel) Sensitive Goods (East Malaysia - Sabah)

M3
0.5-0.9m3First 0.5m3RM395.00/0.5m3
Continue 0.1m3RM79.00/0.1m3
1m3 & AboveFirst 1.0m3RM790.00/1.0m3
Continue 0.1m3RM79.00/0.1m3
Round Up Unit0.1m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.
*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sarawak) Kuching/Sibu-GuangZhou Normal Goods (East Malaysia - Sarawak)

M3
0.3-0.9m3First 0.3m3RM171.00/0.3m3
Continue 0.01m3RM5.70/0.01m3
0.91m3 & AboveFirst 1m3RM570.00/1m3
Continue 0.01m3RM5.70/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Delivery service to LAWAS and SARATUK is not available.**
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sarawak) Kuching/Sibu-GuangZhou Sensitive Goods (East Malaysia - Sarawak)

M3
0.3-0.9m3First 0.3m3RM186.00/0.3m3
Continue 0.01m3RM6.20/0.01m3
0.91m3 & AboveFirst 1m3RM620.00/1m3
Continue 0.01m3RM6.20/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purpose, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Delivery service to LAWAS and SARATUK is not available.**
**Please do not hesitate to contact us for further inquiries about price, thank you.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sarawak) Kuching/Sibu Outskirt-GuangZhou Normal Goods (East Malaysia - Sarawak)

M3
0.5-0.9m3First 0.5m3RM335.00/0.5m3
Continue 0.01m3RM6.70/0.01m3
0.91m3 & AboveFirst 1m3RM670.00/1m3
Continue 0.01m3RM6.70/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Other areas (Outside KUCHING ):**

1. KAPIT
2. SERIAM
3. SARIKEI
4. BETONG
5. LIMBANG
6. SRI AMAN
**For parcel delivery to the areas listed above, please contact us for further inquiries, thank you.**
**Delivery service to LAWAS and SARATUK is not available.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sarawak) Kuching/Sibu Outskirt-GuangZhou Sensitive Goods (East Malaysia - Sarawak)

M3
0.5-0.9m3First 0.5m3RM355.00/0.5m3
Continue 0.01m3RM7.10/0.01m3
0.91m3 & AboveFirst 1m3RM710.00/1m3
Continue 0.01m3RM7.10/0.01m3
Round Up Unit0.01m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

***PLEASE TAKE NOTE***
**Other areas (Outside KUCHING ):**
1. KAPIT
2. SERIAM
3. SARIKEI
4. BETONG
5. LIMBANG
6. SRI AMAN
**For parcel delivery to the areas listed above, please contact us for further inquiries, thank you.**
**Delivery service to LAWAS and SARATUK is not available.**

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Powders
3. Gases
4. Pressurized gas/liquid containers
5. Foods
6. Counterfeits
7. Battery products

***【Refusal of flammable and explosive goods】***.

(Sarawak)Miri, Bintulu-GZ (Big Parcel) Normal Goods (East Malaysia - Sarawak)

M3
0.3-0.9m3First 0.3m3RM177.00/0.3m3
Continue 0.1m3RM59.00/0.1m3
1m3 & AboveFirst 1.0m3RM590.00/1.0m3
Continue 0.1m3RM59.00/0.1m3
Round Up Unit0.1m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food that emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bites, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

(Sarawak)Miri, Bintulu-GZ (Big Parcel) Sensitive Goods (East Malaysia - Sarawak)

M3
0.3-0.9m3First 0.3m3RM192.00/0.3m3
Continue 0.01m3RM6.40/0.01m3
1m3 & AboveFirst 1.0m3RM640.00/1.0m3
Continue 0.01m3RM6.40/0.01m3
Round Up Unit0.1m3
0.001m3 can contain up to 0.5kg
Duration30 - 45 Working Days
Description*CIEF Lite is mainly for parcel consolidation purposes, otherwise, you will be recommended to use the original CIEF sea freight service to get a cheaper price.
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using a wooden frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total amount of the shipping fee is RM111
(The maximum compensation is equal to RM111 X 3 = RM333).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bites, no compensation will be accepted.
*Additional costs are required, for epidemic prevention supplies (masks, disinfectant). Please refer to the "Add-on Service Fees" section below.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

Add-on Service Fee (optional)

Check Parcel

1pieces & AboveEvery 1piecesRM5.00/1pieces
Description*Check Parcel - RM5 / 1 parcel

Take parcel photo

1piece & AboveEvery 1pieceRM1.00/1piece
Description*Take parcel photo - RM1/1 photo

**For specific parcel, kindly add the tracking number in order comment when submit delivery order

Wooden crates

No Fixed Fee
Description*Kindly contact us for more details about wooden crates charges

China parcel delivery service

No Fixed Fee
Description*Kindly contact us for more details about pick-up service charges

Modification fee

1times & AboveEvery 1timesRM3.00/1times
Description*Modification fee - RM3 / 1 times

Fragile label

1carton & AboveEvery 1cartonRM3.00/1carton
Description*Fragile sticker label - RM3

Deliver upstairs service (Contact us for pricing)

No Fixed Fee

Sack

1pieces & AboveEvery 1piecesRM3.00/1pieces

Bubble wrapping

1Meter & AboveEvery 1MeterRM5.00/1Meter

Box

1box & AboveEvery 1boxRM15.00/1box

Additional Charges

No Fixed Fee

Discount

No Fixed Fee

PE stretch film

1Meter & AboveEvery 1MeterRM4.00/1Meter

Other Fee(s)

Warehouse Storage

Total Storage Days
1 - 30 DaysFree of Charge
31Days & AboveEvery 1DaysRM1.00/1Days
Round Up Unit1Days

Buy For Me Charges

Total Buy For Me Product Price + Total Domestic Shipping Fee
RM0.1 & AboveTotal Buy For Me Product Price + Total Domestic Shipping Fee's 0%
Round Up UnitRM0.1
Description*Every purchase, 3% administration fee applied to the product price (will be charged later, during Delivery Order).

GuangZhou-Malaysia Normal Goods (East Malaysia - Sabah)

Weight
1-5kgFirst 1kgRM37.50/1kg
Continue 1kgRM34.80/1kg
6kg & AboveFirst 6kgRM208.90/6kg
Continue 1kgRM34.50/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration5 - 7 Working Days
Description*If a Single package exceeds 25kg, or the total weight exceeds 100kg, please select the "Taxed" package, to avoid unnecessary duties charges.

**Shipment of epidemic prevention supplies through air shipping is currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection, and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odors will easily get bitten by rats, insects, and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rats, insects, and ant bites, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

GuangZhou-Malaysia Sensitive Goods (East Malaysia - Sabah)

Weight
1-5kgFirst 1kgRM40.00/1kg
Continue 1kgRM38.40/1kg
6kg & AboveFirst 6kgRM230.40/6kg
Continue 1kgRM37.40/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Description*If a Single package exceeds 25kg, or the total weight exceeds 100kg, please select the "Taxed" package, to avoid unnecessary duties charges.

**Shipment of epidemic prevention supplies through air shipping is currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight. Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total shipping fee is RM300
(The maximum compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection, and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odors will easily get bitten by rats, insects, and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rats, insects, and ant bites, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***

GuangZhou-Malaysia Normal Goods (East Malaysia - Sarawak)

Weight
1-5kgFirst 1kgRM35.80/1kg
Continue 1kgRM33.10/1kg
6kg & AboveFirst 6kgRM204.60/6kg
Continue 1kgRM33.10/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Description*If a Single package exceeds 25kg, or the total weight exceeds 100kg, please select the "Taxed" package, to avoid unnecessary duties charges.

**Shipment of epidemic prevention supplies through air shipping is currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight. Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total shipping fee is RM300
(The maximum compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection, and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odors will easily get bitten by rats, insects, and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rats, insects, and ant bites, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***

GuangZhou-Malaysia Sensitive Goods (East Malaysia - Sarawak)

Weight
1-5kgFirst 1kgRM42.00/1kg
Continue 1kgRM39.40/1kg
6-25kgFirst 6kgRM236.40/6kg
Continue 1kgRM39.40/1kg
26kg & AboveFirst 26kgRM985.10/26kg
Continue 1kgRM37.90/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Description*If a Single package exceeds 25kg, or the total weight exceeds 100kg, please select the "Taxed" package, to avoid unnecessary duties charges.

**Shipment of epidemic prevention supplies through air shipping is currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to deliver these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight. Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating for lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times the shipping fee".
i.e. The total shipping fee is RM300
(The maximum compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection, and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.


*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odors will easily get bitten by rats, insects, and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rats, insects, and ant bites, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***

GuangZhou-Malaysia Normal Goods (West Malaysia)

Weight
1-2kgEvery 1kgRM25.30/1kg
3-5kgEvery 1kgRM23.50/1kg
6kg & AboveEvery 1kgRM23.30/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration5 - 7 Working Days
Description*If Single package exceed 25kg , or total weight exceed 100kg , please select "Taxed" package , to avoid unnecessary duties charges

**Shipment of epidemic prevention supplies through air shipping are currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum of compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

*Minimum charges per Delivery Order - RM25.00/1kg
*After Delivery Order is submitted, goods will be arranged to load into the container.

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours that will easily get bitten by rats, insects, and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect, and ant bites, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

GuangZhou-Malaysia Sensitive Goods (West Malaysia)

Weight
1-2kgEvery 1kgRM26.30/1kg
3-5kgEvery 1kgRM24.50/1kg
6kg & AboveEvery 1kgRM24.30/1kg
Volumetric CalculationExtra 1-10kg : No Volumetric
Extra 11kg & Above : Half Volumetric
Round Up Unit1kg
Duration5 - 7 Working Days
Description*If Single package exceed 25kg , or total weight exceed 100kg , please select "Taxed" package , to avoid unnecessary duties charges

**Shipment of epidemic prevention supplies through air shipping are currently unavailable**
*Electrical appliances, liquid, powder, food, branded, etc are classified as sensitive goods.
*If the normal delivery channel was chosen to delivery these sensitive goods, customers are required to take responsibility for the additional charges if the goods cant pass the custom and were returned to China.

Charges calculated according to the below precedents:
1. If the actual weight is more than volumetric weight. Actual weight alone will be taken as the final weight
2. If the volumetric weight is more than the actual weight,
- when the difference is ≤ 10kg: the actual weight will be taken as the final weight.
- when the difference is > 10kg: Actual Weight + Volumetric Weight / 2 = final weight
3. Final weight x Charges per KG = Actual Charges

*Actual Weight - The weight of the goods themselves, plus the weight of the packaging materials used for the goods.
*Volumetric Weight - Length x Width x Height / 6000

*Our insurance is only for compensating on lost goods, we will not take any responsibility if your goods are damaged.
- Thus, please recommend your suppliers pack your goods in a proper way to prevent any damages, especially those valuable goods are recommended to protect by using wooden-frame.
- The maximum compensation for insurance is "3 times of the shipping fee".
i.e. The total shipping fee is RM300
(The maximum of compensation is equal to RM300 X 3 = RM900).
*Insurance has NOT included some special circumstances such as natural disasters, custom inspection and others.
*To claim your compensation for the insurance, your supplier must prove that the warehouse has already signed for your goods.

*Minimum charges per Delivery Order - RM25.00/1kg
*After Delivery Order submitted, goods will be arranged to load into the container.

*【Food】Notice of the storage period
In view of the particularity of food:

1. Food has a short storage period and easily deteriorated in long-term storage.
2. Food emits odours will easily get bitten by rats, insects and ants.

△Food products. Arrange shipments as soon as possible after storage
In the case of rat, insect and ant bite, no compensation will be accepted.

[Full compensation for lost items during free storage.]

When shipping sensitive or hazardous items as below, kindly include a note when placing your order. To ensure a seamless shipping process, please verify with our customer service team before sending your goods to us. Without confirmation, we may refuse shipping, and return costs to the seller will be on the customer.
1. Liquids
2. Electric appliances
3. Powders
4. Gases
5. Pressurized gas/liquid containers
6. Foods
7. Counterfeits
8. Battery products

***【Refusal of flammable and explosive goods】***.

Add-on Service Fee (optional)

Check Parcel

1pieces & AboveEvery 1piecesRM5.00/1pieces
Description*Check Parcel - RM5 / 1 parcel

Take parcel photo

1piece & AboveEvery 1pieceRM1.00/1piece
Description*Take parcel photo - RM1/1 photo

**For specific parcel, kindly add the tracking number in order comment when submit delivery order

Wooden crates

No Fixed Fee
Description*Kindly contact us for more details about wooden crates charges

China parcel delivery service

No Fixed Fee
Description*Kindly contact us for more details about pick-up service charges

Modification fee

1times & AboveEvery 1timesRM3.00/1times
Description*Modification fee - RM3 / 1 times

Fragile label

1carton & AboveEvery 1cartonRM3.00/1carton
Description*Fragile sticker label - RM3

Unpacking service

1pieces & AboveEvery 1piecesRM1.00/1pieces
Description*Unpacking service - RM5 / 1 Waybill

Deliver upstairs service (Contact us for pricing)

No Fixed Fee

Sack

1pieces & AboveEvery 1piecesRM3.00/1pieces

Bubble wrapping

1Meter & AboveEvery 1MeterRM5.00/1Meter

Overweight per Parcel(West N/S) 40-120 kg

1pieces & AboveEvery 1piecesRM51.60/1pieces

Extension fee (West N/S) One side length ≥150cm

1pieces & AboveEvery 1piecesRM75.00/1pieces

Extension fee (East Malaysia) Either side length ≥150cm

No Fixed Fee

Overweight per Parcel(West N/S) 121-160kg

1pieces & AboveEvery 1piecesRM103.23/1pieces

Overweight per Parcel(West N/S) 161kg and above

No Fixed Fee

Box

1box & AboveEvery 1boxRM15.00/1box

Additional Charges

No Fixed Fee

Discount

No Fixed Fee

PE stretch film

1Meter & AboveEvery 1MeterRM4.00/1Meter

Other Fee(s)

Warehouse Storage

Total Storage Days
1 - 30 DaysFree of Charge
31Days & AboveEvery 1DaysRM1.00/1Days
Round Up Unit1Days

Buy For Me Charges

Total Buy For Me Product Price + Total Domestic Shipping Fee
RM0.1 & AboveTotal Buy For Me Product Price + Total Domestic Shipping Fee's 0%
Round Up UnitRM0.1
Description*Every purchase, 3% administration fee applied to the product price (will be charged later, during Delivery Order).