Dear valued customers,
Thank you for choosing our services and we sincerely appreciate your continued support. From now onwards, our company will implement new calculation methods on air shipping and sea shipping (small parcel) services. We believe this will allow our customers to have a better shipping experience and save more shipping costs.
Following are examples before and after the new shipping price calculation applied. Feel free to ask us if you have any questions.
*The method before this for sea shipping (small parcel) - Actual Weight or Volumetric Weight. Whichever is heavier will be charged. Now have become "No volumetric" and "Half volumetric".
1. How to calculate the fees if the difference of air shipping between "Actual weight" and "Volumetric weight" is more than 10kg?
Ans: The shipping fees will be charged by using the half volumetric method. [ Actual weight + Volumetric weight / 2]
2. How to calculate the fees if the difference of sea shipping (small parcel) between "Actual weight" and "Volumetric weight" is more than 10kg?
Ans: The shipping fees will also use half volumetric as the calculation method like the second real case shown above.